DURATION : Since 2006 – till date
FUNDING AGENCY : Department of Health and Family Welfare, Government of Gujarat

Citizen's Help Desk is a 24x7 unit set up at SSG Hospital, Vadodara by Deepak Foundation in partnership with the Department of Health and Family Welfare, Government of Gujarat in 2006-07 with the main aim to facilitate timely services to critical cases referred from periphery areas of the region. Recently the Help Desk was upgraded using Information and Communication Technology (ICT) for dissemination of information using Information Displays and Information Kiosks with support from Department of Health & Family Welfare, Government of Gujarat.

The Help Desk is equipped with a workforce dedicated towards:

Providing 24x7 support to emergency patients

Patient counseling and guidance on Family Planning programs, maternal and child health care programs and government support schemes

Information support and facilitation

Facilitation in procurement of blood units and blood products

Financial and Healthcare aide to marginalized patients

Facilitation in accessing diagnostic services

Counseling and rehabilitation of victims of gender based violence

Facilitate tie-up with the Abhyam-181 program initiated by Govt. of Gujarat

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Call : +91-265 6562101 to 07 | Email : deepakfoundation@deepakfoundation.org
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